All Systems Operational

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Welcome to the IgniteTech health dashboard. If you'd like to report a problem, please navigate to https://support.ignitetech.com.

Uptime over the past 90 days. View historical uptime.
Acorn Operational
AnswerHub Operational
DNN Software Operational
EPM Live Operational
APPS22 Operational
EPML Operational
Khoros Test component Operational
Firm58 Operational
FogBugz Operational
API Operational
Cases/Case History Operational
Database Operational
ElasticSearch Operational
Email Operational
Kiln Operational
Plugins Operational
User Management Operational
Website Operational
GoMembers Operational
OnDemand Operational
Enterprise Operational
4Gov Operational
OneSCM Operational
Enterprise Operational
ScaleArc Operational
StreetSmart Operational
Tradebeam iSupply Operational
Knova Operational
Sococo Operational
Jive Operational
Jive Cloud US Region Operational
Jive Hosted US Region Operational
Jive Cloud EU Region Operational
Jive Hosted EU Region Operational
Search US Operational
Cloud Analytics US Operational
Inbox/News US Operational
Rewards US Operational
Integrations US Operational
Video US Operational
Mobile Push US Operational
Doc-Converter US Operational
Search EU Operational
Cloud Analytics EU Operational
Inbox/News EU Operational
Rewards EU Operational
Integrations EU Operational
Video EU Operational
Mobile Push EU Operational
Doc-Converter EU Operational
Thrive Community Operational
Placeable Operational
MyPersonas Operational
Eloquens Operational
GRID Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 14, 2026

No incidents reported today.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

Infrastructure Maintenance - Oct 11, 2026
Completed - The scheduled maintenance has been completed.
Oct 11, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 06:00 UTC
Scheduled - We will be performing scheduled infrastructure maintenance. Affected services will be temporarily unavailable for a portion of the maintenance window and will resume automatically once maintenance is complete.
Oct 7, 14:40 UTC

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

[FogBugz] Microsoft 365 mailbox authorization failures
Resolved - This issue should be resolved now.
Oct 1, 00:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 14:01 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 30, 13:32 UTC
Investigating - We are aware of an issue affecting the ability to authorize Microsoft 365 (Exchange Online) mailboxes in FogBugz. Users attempting to connect or re-authorize an Exchange Online mailbox may receive a sign-in error and be unable to complete authorization.

Our team is actively investigating and working to restore normal functionality. We will post an update as soon as we have more information.

We apologize for the inconvenience and appreciate your patience.
Sep 30, 12:36 UTC

Sep 30, 2026

Jive Unity Routine Version Upgrade to 14.3.0 GA
Completed - The scheduled maintenance has been completed.
Sep 30, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 00:00 UTC
Scheduled - Jive Unity production instances will continue to undergo a routine version upgrade to 14.3.0 GA, along with instance optimization, during the scheduled maintenance window from September 29 to September 30, 2026 (00:00 to 06:00 UTC each day).

Instances may briefly enter maintenance mode while the changes are being applied.
Sep 28, 21:53 UTC
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