Update - We continue to monitor the service following the mitigation applied earlier. Inbound email processing remains operational, and no additional impact has been identified at this time.
Our team is continuing to work toward a permanent resolution. We will provide another update if there are any material changes.
Jul 29, 2026 - 00:10 UTC
Our team is continuing to work toward a permanent resolution. We will provide another update if there are any material changes.
Jul 29, 2026 - 00:10 UTC
Update - A workaround has been successfully applied, and inbound email processing has resumed for the affected integrations. We are continuing to monitor the service while we work on a permanent fix.
We will provide another update if there are any material changes or further impact.
Jul 27, 2026 - 23:59 UTC
We will provide another update if there are any material changes or further impact.
Jul 27, 2026 - 23:59 UTC
Monitoring - We identified delayed inbound email processing affecting a subset of FogBugz email integrations. A configuration change has been applied to the affected integrations, and processing has resumed for those validated so far.
We are continuing to monitor recovery and validate the remaining affected integration. We will provide a final update once validation is complete.
Jul 27, 2026 - 14:07 UTC
We are continuing to monitor recovery and validate the remaining affected integration. We will provide a final update once validation is complete.
Jul 27, 2026 - 14:07 UTC
Identified - We identified an issue in the endpoint-discovery path used by a subset of Exchange Online mailbox configurations. We are applying a mitigation to bypass the affected path and validating recovery across affected mailboxes.
Delayed inbound email processing may continue while remediation is in progress.
Jul 27, 2026 - 03:30 UTC
Delayed inbound email processing may continue while remediation is in progress.
Jul 27, 2026 - 03:30 UTC
About This Site
Welcome to the IgniteTech health dashboard. If you'd like to report a problem, please navigate to https://support.ignitetech.com.
Acorn
Operational
AnswerHub
Operational
DNN Software
Operational
EPM Live
Operational
APPS22
Operational
EPML
Operational
Khoros Test component
Operational
Firm58
Operational
FogBugz
Degraded Performance
API
Operational
Cases/Case History
Operational
Database
Operational
ElasticSearch
Operational
Email
Degraded Performance
Kiln
Operational
Plugins
Operational
User Management
Operational
Website
Operational
GoMembers
Operational
OnDemand
Operational
Enterprise
Operational
4Gov
Operational
OneSCM
Operational
Enterprise
Operational
ScaleArc
Operational
StreetSmart
Operational
Tradebeam iSupply
Operational
Knova
Operational
Sococo
Operational
Jive
Major Outage
Jive Cloud US Region
Degraded Performance
Jive Hosted US Region
Operational
Jive Cloud EU Region
Degraded Performance
Jive Hosted EU Region
Operational
Search US
Major Outage
Cloud Analytics US
Operational
Inbox/News US
Operational
Rewards US
Operational
Integrations US
Operational
Video US
Operational
Mobile Push US
Operational
Doc-Converter US
Operational
Search EU
Major Outage
Cloud Analytics EU
Operational
Inbox/News EU
Operational
Rewards EU
Operational
Integrations EU
Operational
Video EU
Operational
Mobile Push EU
Operational
Doc-Converter EU
Operational
Thrive Community
Operational
Placeable
Operational
MyPersonas
Operational
Eloquens
Operational
GRID
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.