Jive - System Error Viewing All User Profiles
Update - We are continuing to work on a fix for this issue.
May 08, 2026 - 03:30 UTC
Identified - Our teams have identified the issue and a fix is in the process of being implemented.
May 08, 2026 - 02:39 UTC
Investigating - We are currently investigating an issue where User Profiles throw system errors and cannot be viewed.
May 07, 2026 - 17:29 UTC

About This Site

Welcome to the IgniteTech health dashboard. If you'd like to report a problem, please navigate to https://support.ignitetech.com.

Uptime over the past 90 days. View historical uptime.
Acorn Operational
90 days ago
100.0 % uptime
Today
AnswerHub Operational
90 days ago
100.0 % uptime
Today
DNN Software Operational
90 days ago
100.0 % uptime
Today
EPM Live Operational
90 days ago
100.0 % uptime
Today
APPS22 Operational
90 days ago
100.0 % uptime
Today
EPML Operational
90 days ago
100.0 % uptime
Today
Khoros Test component Operational
Firm58 Operational
90 days ago
100.0 % uptime
Today
FogBugz Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Cases/Case History Operational
90 days ago
100.0 % uptime
Today
Database Operational
90 days ago
100.0 % uptime
Today
ElasticSearch Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Kiln Operational
90 days ago
100.0 % uptime
Today
Plugins Operational
90 days ago
100.0 % uptime
Today
User Management Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
99.95 % uptime
Today
GoMembers Operational
90 days ago
100.0 % uptime
Today
OnDemand Operational
90 days ago
100.0 % uptime
Today
Enterprise Operational
90 days ago
100.0 % uptime
Today
4Gov Operational
90 days ago
100.0 % uptime
Today
OneSCM Operational
90 days ago
100.0 % uptime
Today
Enterprise Operational
90 days ago
100.0 % uptime
Today
ScaleArc Operational
90 days ago
100.0 % uptime
Today
StreetSmart Operational
90 days ago
99.51 % uptime
Today
Tradebeam iSupply Operational
90 days ago
100.0 % uptime
Today
Knova Operational
90 days ago
100.0 % uptime
Today
Sococo Operational
90 days ago
100.0 % uptime
Today
Jive Partial Outage
90 days ago
99.97 % uptime
Today
Jive Cloud US Region Partial Outage
90 days ago
99.78 % uptime
Today
Jive Hosted US Region Operational
90 days ago
100.0 % uptime
Today
Jive Cloud EU Region Partial Outage
90 days ago
99.78 % uptime
Today
Jive Hosted EU Region Partial Outage
90 days ago
99.92 % uptime
Today
Search US Operational
90 days ago
100.0 % uptime
Today
Cloud Analytics US Operational
90 days ago
100.0 % uptime
Today
Inbox/News US Operational
90 days ago
100.0 % uptime
Today
Rewards US Operational
90 days ago
100.0 % uptime
Today
Integrations US Operational
90 days ago
100.0 % uptime
Today
Video US Operational
90 days ago
100.0 % uptime
Today
Mobile Push US Operational
90 days ago
100.0 % uptime
Today
Doc-Converter US Operational
90 days ago
100.0 % uptime
Today
Search EU Operational
90 days ago
100.0 % uptime
Today
Cloud Analytics EU Operational
90 days ago
100.0 % uptime
Today
Inbox/News EU Operational
90 days ago
100.0 % uptime
Today
Rewards EU Operational
90 days ago
100.0 % uptime
Today
Integrations EU Operational
90 days ago
100.0 % uptime
Today
Video EU Operational
90 days ago
100.0 % uptime
Today
Mobile Push EU Operational
90 days ago
100.0 % uptime
Today
Doc-Converter EU Operational
90 days ago
100.0 % uptime
Today
Thrive Community Operational
90 days ago
100.0 % uptime
Today
Placeable Operational
90 days ago
100.0 % uptime
Today
MyPersonas Operational
90 days ago
100.0 % uptime
Today
Eloquens Operational
90 days ago
100.0 % uptime
Today
GRID Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Jive Unity production instances will undergo a routine version upgrade to RC-6 during the scheduled maintenance window. May 9, 2026 05:00-11:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 08, 2026 - 03:33 UTC
Scheduled - Customers globally may experience possible service degradation between 05:00-11:00 UTC
May 04, 2026 - 16:19 UTC

production instances will undergo a routine version upgrade to RC-6 during the scheduled maintenance window. May 10, 2026 05:00-11:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 08, 2026 - 03:33 UTC
Scheduled - Customers globally may experience possible service degradation between 05:00-11:00 UTC.
May 04, 2026 - 16:20 UTC
May 8, 2026

Unresolved incident: Jive - System Error Viewing All User Profiles.

May 7, 2026
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026
Scheduled FogBugz Maintenance
Completed - The scheduled maintenance has been completed.
May 3, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 10:15 UTC
Scheduled - We will be undergoing scheduled maintenance during this time for infrastructure upgrade to improve service performance and stability. FogBugz On Demand instances will be briefly unavailable during this window.
May 3, 10:10 UTC
Scheduled FogBugz Maintenance
Completed - This activity is being postponed until further notice.
May 3, 09:12 UTC
Scheduled - We will be undergoing scheduled maintenance during this time for infrastructure upgrade to improve service performance and stability. FogBugz On Demand instances will be briefly unavailable during this window.
May 2, 10:55 UTC
May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026
Scheduled Maintenance - Streetsmart
Completed - The scheduled maintenance has been completed.
Apr 24, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 11:00 UTC
Scheduled - We are performing a routine maintenance activity in AMER, conducted within the region's defined maintenance window. No downtime is expected, and all services will remain operational.
Apr 24, 09:21 UTC
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