All Systems Operational

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Welcome to the IgniteTech health dashboard. If you'd like to report a problem, please navigate to https://support.ignitetech.com.

Uptime over the past 90 days. View historical uptime.
Acorn Operational
AnswerHub Operational
DNN Software Operational
EPM Live Operational
APPS22 Operational
EPML Operational
Khoros Test component Operational
Firm58 Operational
FogBugz Operational
API Operational
Cases/Case History Operational
Database Operational
ElasticSearch Operational
Email Operational
Kiln Operational
Plugins Operational
User Management Operational
Website Operational
GoMembers Operational
OnDemand Operational
Enterprise Operational
4Gov Operational
OneSCM Operational
Enterprise Operational
ScaleArc Operational
StreetSmart Operational
Tradebeam iSupply Operational
Knova Operational
Sococo Operational
Jive Operational
Jive Cloud US Region Operational
Jive Hosted US Region Operational
Jive Cloud EU Region Operational
Jive Hosted EU Region Operational
Search US Operational
Cloud Analytics US Operational
Inbox/News US Operational
Rewards US Operational
Integrations US Operational
Video US Operational
Mobile Push US Operational
Doc-Converter US Operational
Search EU Operational
Cloud Analytics EU Operational
Inbox/News EU Operational
Rewards EU Operational
Integrations EU Operational
Video EU Operational
Mobile Push EU Operational
Doc-Converter EU Operational
Thrive Community Operational
Placeable Operational
MyPersonas Operational
Eloquens Operational
GRID Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Placeable Application Release - Nov 11, 2026 Nov 11, 2026 06:00-10:00 UTC

We will be performing scheduled maintenance on the Placeable platform. Services will be updated one at a time and some users may experience slightly slower responses or a brief interruption. No full outage is expected.
Posted on Nov 07, 2026 - 20:09 UTC

Placeable - Scheduled maintenance Nov 12, 2026 06:00-10:00 UTC

We will perform scheduled maintenance on the Placeable platform on Thursday, 12 November 2026, between 06:00 and 10:00 UTC. During this window, Placeable Workbench may experience brief interruptions. Locator pages are not affected.
Posted on Nov 09, 2026 - 08:47 UTC

Jive Unity US and EU Maintenance - Nov 14-16, 2026 Nov 14, 2026 00:00 - Nov 16, 2026 00:00 UTC

We will be performing scheduled maintenance, including a version upgrade, on Jive Unity production instances in the US and EU regions during the weekend maintenance window. Instances may show the maintenance page while the changes are taking place.
Posted on Nov 06, 2026 - 21:10 UTC

Nov 9, 2026

Placeable Infrastructure Maintenance - Nov 9, 2026
Completed - This Maintenance window has been cancelled and postponed to Thursday 2026-11-12, 06:00-10:00 UTC (01:00-05:00 EST)

we will post a new maintenance window for the new change. No maintenance was performed
Nov 9, 08:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 06:00 UTC
Scheduled - We will be performing scheduled maintenance on the Placeable platform. During this window, brief service interruptions may occur, and no full outage is expected.
Nov 7, 02:16 UTC
Routine Maintenance
Completed - The scheduled maintenance has been completed.
Nov 9, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 00:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 5, 07:49 UTC
Scheduled - Jive Unity production instances will be upgraded to Jive 14.4.0 during the scheduled weekend maintenance window of November 7th - 8th. Instances may show the maintenance page while the changes are taking place.
Oct 28, 22:57 UTC

Nov 8, 2026

No incidents reported.

Nov 7, 2026

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

SSL certificate errors on some connections
Resolved - The affected SSL certificates have been replaced, and post-change checks confirm the affected endpoints are operating normally. This incident is now resolved.
Oct 30, 00:25 UTC
Update - We are continuing to work on a fix for this issue.
Oct 24, 01:45 UTC
Update - We are continuing to work on a fix for this issue.
Oct 23, 15:05 UTC
Update - We are continuing to work on a fix for this issue.
Oct 23, 06:00 UTC
Identified - We have identified an issue with SSL certificates on some endpoints. Some users may see certificate errors. This is more likely on Firefox, Apple devices, corporate proxies and strict API integrations. Other clients may not be affected. We are replacing the affected certificates and will update this page when the work is complete. Your data is not affected.
Oct 23, 05:35 UTC

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

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