All Systems Operational

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Welcome to the IgniteTech health dashboard. If you'd like to report a problem, please navigate to https://support.ignitetech.com.

Acorn Operational
90 days ago
100.0 % uptime
Today
AnswerHub Operational
90 days ago
100.0 % uptime
Today
DNN Software Operational
90 days ago
100.0 % uptime
Today
EPM Live Operational
90 days ago
100.0 % uptime
Today
APPS22 Operational
90 days ago
100.0 % uptime
Today
EPML Operational
90 days ago
100.0 % uptime
Today
Firm58 Operational
90 days ago
100.0 % uptime
Today
FogBugz Operational
90 days ago
99.96 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Cases/Case History Operational
90 days ago
100.0 % uptime
Today
Database Operational
90 days ago
100.0 % uptime
Today
ElasticSearch Operational
90 days ago
100.0 % uptime
Today
Email ? Operational
90 days ago
99.72 % uptime
Today
Kiln Operational
90 days ago
100.0 % uptime
Today
Plugins Operational
90 days ago
100.0 % uptime
Today
User Management Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
GoMembers Operational
90 days ago
100.0 % uptime
Today
OnDemand Operational
90 days ago
100.0 % uptime
Today
Enterprise Operational
90 days ago
100.0 % uptime
Today
4Gov Operational
90 days ago
100.0 % uptime
Today
Ignite CDS Operational
90 days ago
100.0 % uptime
Today
Olive Software Operational
90 days ago
100.0 % uptime
Today
Olive DigitalEdition Operational
90 days ago
100.0 % uptime
Today
OneSCM Operational
90 days ago
100.0 % uptime
Today
Enterprise Operational
90 days ago
100.0 % uptime
Today
ScaleArc Operational
90 days ago
100.0 % uptime
Today
StreetSmart Operational
90 days ago
100.0 % uptime
Today
Tradebeam iSupply Operational
90 days ago
100.0 % uptime
Today
Knova Operational
90 days ago
100.0 % uptime
Today
Sococo Operational
90 days ago
100.0 % uptime
Today
Sococo5k Operational
90 days ago
100.0 % uptime
Today
Jive Operational
90 days ago
99.97 % uptime
Today
Jive Cloud US Region Operational
90 days ago
99.7 % uptime
Today
Jive Hosted US Region Operational
90 days ago
100.0 % uptime
Today
Jive Cloud EU Region Operational
90 days ago
99.82 % uptime
Today
Jive Hosted EU Region Operational
90 days ago
100.0 % uptime
Today
Search US Operational
90 days ago
100.0 % uptime
Today
Cloud Analytics US Operational
90 days ago
100.0 % uptime
Today
Inbox/News US Operational
90 days ago
100.0 % uptime
Today
Rewards US Operational
90 days ago
100.0 % uptime
Today
Integrations US Operational
90 days ago
100.0 % uptime
Today
Video US Operational
90 days ago
100.0 % uptime
Today
Mobile Push US Operational
90 days ago
100.0 % uptime
Today
Doc-Converter US Operational
90 days ago
100.0 % uptime
Today
Search EU Operational
90 days ago
100.0 % uptime
Today
Cloud Analytics EU Operational
90 days ago
100.0 % uptime
Today
Inbox/News EU Operational
90 days ago
100.0 % uptime
Today
Rewards EU Operational
90 days ago
100.0 % uptime
Today
Integrations EU Operational
90 days ago
100.0 % uptime
Today
Video EU Operational
90 days ago
100.0 % uptime
Today
Mobile Push EU Operational
90 days ago
100.0 % uptime
Today
Doc-Converter EU Operational
90 days ago
100.0 % uptime
Today
Thrive Community Operational
90 days ago
100.0 % uptime
Today
Placeable Operational
90 days ago
100.0 % uptime
Today
Field Force Manager Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Jive Maintenance Activity Nov 23, 2024 06:00-09:00 UTC
There will be a Maintenance Window upcoming on the 23th of November at 6AM UTC for Jive Cloud.

We sincerely appreciate your cooperation and understanding during this maintenance period and apologies for any potential disruptions. In the event that you encounter any difficulties or experience any concerns subsequent to the upgrade, we kindly request you to reach out to Jive Support for prompt assistance and resolution.

Posted on Nov 04, 2024 - 07:04 UTC
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024
Resolved - This incident has been resolved.
Nov 19, 23:18 UTC
Update - We are continuing to monitor for any further issues.
Nov 19, 23:16 UTC
Monitoring - We have implemented a fix for the issue and are now monitoring the results. We sincerely apologize for the inconvenience.
Nov 18, 21:45 UTC
Investigating - We are aware of an issue affecting a small number of customers/installations. When attempting to access certain user content, an error message stating "An unexpected error has occurred" may be displayed.
Our team is actively investigating the issue.

Nov 18, 16:57 UTC
Nov 18, 2024
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
Completed - The scheduled maintenance has been completed.
Nov 15, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 01:30 UTC
Scheduled - A maintenance window is scheduled for for the product which may result in certain systems being unavailable during this time.
Nov 13, 14:28 UTC
Nov 14, 2024
Resolved - This incident has been resolved.
Nov 14, 10:53 UTC
Monitoring - A fix has been deployed to all customers and the issue should no longer occur. If it still does, please reach out so that we may investigate your specific instance.
Nov 14, 10:35 UTC
Identified - We have identified the root cause of the issue and are deploying the fix to all nodes.
Nov 14, 10:33 UTC
Investigating - We are aware of an issue affecting On Demand customers, where an OAuth error is thrown when attempting to establish FogBugz Mailbox Connections.

We are working on having this resolved and will provide further information as soon as it is available.

Nov 14, 10:22 UTC
Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024
Completed - The scheduled maintenance has been completed.
Nov 10, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 03:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 4, 15:02 UTC
Completed - The scheduled maintenance has been completed.
Nov 10, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 03:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 5, 08:18 UTC
Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.