FogBugz Performance Degradation
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 10, 2026 - 04:29 UTC
Update - The team is still actively working on implementing the fix. We will continue to provide updates as progress is made.
Feb 09, 2026 - 14:16 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 09, 2026 - 08:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 09, 2026 - 06:48 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 09, 2026 - 06:31 UTC
Update - The applied fixes are continuing to show expected results. We are continuing to monitor this.
Feb 09, 2026 - 04:51 UTC
Monitoring - A fix has been implemented, and we are monitoring the results.
Feb 06, 2026 - 11:10 UTC
Investigating - We have identified an issue impacting FogBugz users, who may experience slow page loads or intermittent timeouts. Our Infrastructure team is actively working on implementing a solution.
Feb 06, 2026 - 09:39 UTC

About This Site

Welcome to the IgniteTech health dashboard. If you'd like to report a problem, please navigate to https://support.ignitetech.com.

Uptime over the past 90 days. View historical uptime.
Acorn Operational
90 days ago
100.0 % uptime
Today
AnswerHub Operational
90 days ago
100.0 % uptime
Today
DNN Software Operational
90 days ago
100.0 % uptime
Today
EPM Live Operational
90 days ago
100.0 % uptime
Today
APPS22 Operational
90 days ago
100.0 % uptime
Today
EPML Operational
90 days ago
100.0 % uptime
Today
Khoros Test component Operational
Firm58 Operational
90 days ago
100.0 % uptime
Today
FogBugz Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Cases/Case History Operational
90 days ago
100.0 % uptime
Today
Database Operational
90 days ago
100.0 % uptime
Today
ElasticSearch Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Kiln Operational
90 days ago
100.0 % uptime
Today
Plugins Operational
90 days ago
100.0 % uptime
Today
User Management Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
99.97 % uptime
Today
GoMembers Operational
90 days ago
100.0 % uptime
Today
OnDemand Operational
90 days ago
100.0 % uptime
Today
Enterprise Operational
90 days ago
100.0 % uptime
Today
4Gov Operational
90 days ago
100.0 % uptime
Today
OneSCM Operational
90 days ago
100.0 % uptime
Today
Enterprise Operational
90 days ago
100.0 % uptime
Today
ScaleArc Operational
90 days ago
100.0 % uptime
Today
StreetSmart Operational
90 days ago
98.72 % uptime
Today
Tradebeam iSupply Operational
90 days ago
100.0 % uptime
Today
Knova Operational
90 days ago
100.0 % uptime
Today
Sococo Operational
90 days ago
100.0 % uptime
Today
Jive Operational
90 days ago
100.0 % uptime
Today
Jive Cloud US Region Operational
90 days ago
100.0 % uptime
Today
Jive Hosted US Region Operational
90 days ago
100.0 % uptime
Today
Jive Cloud EU Region Operational
90 days ago
100.0 % uptime
Today
Jive Hosted EU Region Operational
90 days ago
100.0 % uptime
Today
Search US Operational
90 days ago
100.0 % uptime
Today
Cloud Analytics US Operational
90 days ago
100.0 % uptime
Today
Inbox/News US Operational
90 days ago
100.0 % uptime
Today
Rewards US Operational
90 days ago
100.0 % uptime
Today
Integrations US Operational
90 days ago
100.0 % uptime
Today
Video US Operational
90 days ago
100.0 % uptime
Today
Mobile Push US Operational
90 days ago
100.0 % uptime
Today
Doc-Converter US Operational
90 days ago
100.0 % uptime
Today
Search EU Operational
90 days ago
100.0 % uptime
Today
Cloud Analytics EU Operational
90 days ago
100.0 % uptime
Today
Inbox/News EU Operational
90 days ago
100.0 % uptime
Today
Rewards EU Operational
90 days ago
100.0 % uptime
Today
Integrations EU Operational
90 days ago
100.0 % uptime
Today
Video EU Operational
90 days ago
100.0 % uptime
Today
Mobile Push EU Operational
90 days ago
100.0 % uptime
Today
Doc-Converter EU Operational
90 days ago
100.0 % uptime
Today
Thrive Community Operational
90 days ago
100.0 % uptime
Today
Placeable Operational
90 days ago
100.0 % uptime
Today
MyPersonas Operational
90 days ago
100.0 % uptime
Today
Eloquens Operational
90 days ago
100.0 % uptime
Today
GRID Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance (2026-02-14) Feb 14, 2026 12:00-16:00 UTC

During this period, there will be a brief downtime (5 to 30 minutes) during which the database would not be available and some of the product functionalities may be impacted due to this.
Posted on Feb 09, 2026 - 16:29 UTC
Feb 10, 2026

Unresolved incident: FogBugz Performance Degradation.

Feb 9, 2026
Feb 8, 2026

No incidents reported.

Feb 7, 2026
Scheduled Maintenance (2026-02-07)
Completed - The scheduled maintenance has been completed.
Feb 7, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 18:00 UTC
Scheduled - No downtime is expected. During this period, some of the product services may see minor performance degradation in terms of DB reads / write latency.
Feb 4, 11:20 UTC
Scheduled Maintenance - ScaleArc
Completed - The scheduled maintenance has been completed.
Feb 7, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 14:00 UTC
Scheduled - During this period, some of the product services will be unavailable.
Feb 3, 11:50 UTC
Feb 6, 2026
Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026
ScaleArc scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jan 31, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 14:00 UTC
Scheduled - we will be undergoing scehduled maintenance during this time. during this time ScaleArc will be unavailable for short durations.
Jan 27, 14:14 UTC
Jan 30, 2026

No incidents reported.

Jan 29, 2026
Streetsmart locations not refreshing
Resolved - The issue affecting location refreshes for StreetSmart has been resolved. Please contact Support if you experience any further issues.
Jan 29, 03:28 UTC
Monitoring - The issue impacting location refreshes for Streetsmart has now been resolved.

We are actively monitoring the situation to ensure that there are no further issues.
Jan 28, 23:47 UTC
Update - We have identified the issue impacting location refreshes.

We continue to treat this issue with high priority and will provide another update as soon as we have confirmation of resolution or next steps.
Jan 27, 01:41 UTC
Identified - We have identified the issue impacting location refreshes.

We continue to treat this issue with high priority and will provide another update as soon as we have confirmation of resolution or next steps.
Jan 27, 01:40 UTC
Investigating - We are investigating an issue were some of our users are not able to refresh locations.

We are working on this with High priority
Jan 26, 09:50 UTC
Jan 28, 2026
Jan 27, 2026
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