All Systems Operational

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Welcome to the IgniteTech health dashboard. If you'd like to report a problem, please navigate to https://support.ignitetech.com.

Acorn Operational
90 days ago
100.0 % uptime
Today
AnswerHub Operational
90 days ago
100.0 % uptime
Today
DNN Software Operational
90 days ago
100.0 % uptime
Today
EPM Live Operational
90 days ago
100.0 % uptime
Today
APPS22 Operational
90 days ago
100.0 % uptime
Today
EPML Operational
90 days ago
100.0 % uptime
Today
Khoros Test component ? Operational
Firm58 Operational
90 days ago
100.0 % uptime
Today
FogBugz Operational
90 days ago
99.99 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Cases/Case History Operational
90 days ago
100.0 % uptime
Today
Database Operational
90 days ago
100.0 % uptime
Today
ElasticSearch Operational
90 days ago
99.97 % uptime
Today
Email ? Operational
90 days ago
100.0 % uptime
Today
Kiln Operational
90 days ago
99.96 % uptime
Today
Plugins Operational
90 days ago
100.0 % uptime
Today
User Management Operational
90 days ago
100.0 % uptime
Today
Website ? Operational
90 days ago
100.0 % uptime
Today
GoMembers Operational
90 days ago
100.0 % uptime
Today
OnDemand Operational
90 days ago
100.0 % uptime
Today
Enterprise Operational
90 days ago
100.0 % uptime
Today
4Gov Operational
90 days ago
100.0 % uptime
Today
Ignite CDS Operational
90 days ago
100.0 % uptime
Today
Olive Software Operational
90 days ago
100.0 % uptime
Today
Olive DigitalEdition Operational
90 days ago
100.0 % uptime
Today
OneSCM Operational
90 days ago
100.0 % uptime
Today
Enterprise Operational
90 days ago
100.0 % uptime
Today
ScaleArc Operational
90 days ago
100.0 % uptime
Today
StreetSmart Operational
90 days ago
100.0 % uptime
Today
Tradebeam iSupply Operational
90 days ago
100.0 % uptime
Today
Knova Operational
90 days ago
100.0 % uptime
Today
Sococo Operational
90 days ago
100.0 % uptime
Today
Sococo5k Operational
90 days ago
100.0 % uptime
Today
Jive Operational
90 days ago
99.96 % uptime
Today
Jive Cloud US Region Operational
90 days ago
100.0 % uptime
Today
Jive Hosted US Region Operational
90 days ago
99.82 % uptime
Today
Jive Cloud EU Region Operational
90 days ago
100.0 % uptime
Today
Jive Hosted EU Region Operational
90 days ago
99.82 % uptime
Today
Search US Operational
90 days ago
99.82 % uptime
Today
Cloud Analytics US Operational
90 days ago
100.0 % uptime
Today
Inbox/News US Operational
90 days ago
100.0 % uptime
Today
Rewards US Operational
90 days ago
100.0 % uptime
Today
Integrations US Operational
90 days ago
100.0 % uptime
Today
Video US Operational
90 days ago
100.0 % uptime
Today
Mobile Push US Operational
90 days ago
100.0 % uptime
Today
Doc-Converter US Operational
90 days ago
100.0 % uptime
Today
Search EU Operational
90 days ago
99.82 % uptime
Today
Cloud Analytics EU Operational
90 days ago
100.0 % uptime
Today
Inbox/News EU Operational
90 days ago
100.0 % uptime
Today
Rewards EU Operational
90 days ago
100.0 % uptime
Today
Integrations EU Operational
90 days ago
100.0 % uptime
Today
Video EU Operational
90 days ago
100.0 % uptime
Today
Mobile Push EU Operational
90 days ago
100.0 % uptime
Today
Doc-Converter EU Operational
90 days ago
100.0 % uptime
Today
Thrive Community Operational
90 days ago
100.0 % uptime
Today
Placeable Operational
90 days ago
100.0 % uptime
Today
Field Force Manager Operational
90 days ago
100.0 % uptime
Today
MyPersonas Operational
90 days ago
100.0 % uptime
Today
Eloquens Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Database Maintenance Jun 29, 2025 05:00-06:00 UTC

We will be performing maintenance on Jive cloud analytics database engine starting on Sunday, June 29, 2025, at 05:00 AM UTC.

During this window, some services and features tied to the affected databases may experience brief disruptions or reduced functionality. All systems will resume normal operations once the maintenance is complete.

We appreciate your patience and understanding.

Posted on Jun 16, 2025 - 12:18 UTC
Jun 22, 2025

No incidents reported today.

Jun 21, 2025
Resolved - The incident has been resolved. Only one customer index is still being rebuilt in the background.
Jun 21, 16:45 UTC
Monitoring - A root cause was identified; only US instances were affected. Fix was applied, and the search queue is being processed. We are monitoring progress.
Jun 21, 10:08 UTC
Investigating - An issue has been reported that is preventing new items from being indexed and added to the cloud search index. We currently believe that all instances using the cloud backend for search operations are affected. We are working on resolving the issue.
Jun 21, 05:52 UTC
Jun 20, 2025

No incidents reported.

Jun 19, 2025
Resolved - The filters and searches are working as expected. The incident is now resolved.
Jun 19, 03:40 UTC
Monitoring - We have identified and resolved the issues and cannot reproduce the error anymore. We are monitoring the situation.
Jun 18, 21:52 UTC
Investigating - We are currently investigating an issue affecting the FogBugz search functionality. Users may encounter a 500 Internal Server Error when attempting to search for cases. This issue appears to be impacting all On-Demand (cloud-hosted) users.
Jun 18, 20:24 UTC
Jun 18, 2025
Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025
Completed - The scheduled maintenance has been completed.
Jun 8, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 03:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time to perform mandatory upgrade of our Kubernetes clusters.

The upgrade is expected to take 4 hours.

During this period, some of our services may face intermittent issues for Local Search product.

Jun 5, 16:45 UTC