[FogBugz] Microsoft 365 mailbox authorization failures

Incident Report for IgniteTech

Resolved

This issue should be resolved now.
Posted Oct 01, 2026 - 00:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 30, 2026 - 14:01 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 30, 2026 - 13:32 UTC

Investigating

We are aware of an issue affecting the ability to authorize Microsoft 365 (Exchange Online) mailboxes in FogBugz. Users attempting to connect or re-authorize an Exchange Online mailbox may receive a sign-in error and be unable to complete authorization.

Our team is actively investigating and working to restore normal functionality. We will post an update as soon as we have more information.

We apologize for the inconvenience and appreciate your patience.
Posted Sep 30, 2026 - 12:36 UTC
This incident affected: FogBugz (Email).
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