Sococo Embedded Media Service Disruption

Incident Report for IgniteTech

Resolved

The issue affecting SOCOCO has been fixed. The updated version was deployed to production, and the resolution was successfully validated. Please contact Support if you continue to experience any problems.

Posted Jul 23, 2026 - 23:55 UTC

Identified

We have identified an issue affecting Sococo’s embedded media features. Users may be unable to start microphone, camera, or screen-sharing sessions in Sococo.

Our Development team is working on the required service restoration. We will provide another update once recovery has been verified.

Posted Jul 23, 2026 - 13:39 UTC

This incident affected: Sococo.