System unable to provision new devices for some customers

Incident Report for IgniteTech

Resolved

Our Development and Infrastructure teams have fixed the issue. You should have no issues anymore provisioning devices.

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We thank you for your patience.

Posted Feb 08, 2023 - 01:38 UTC

Identified

Our Development and Infrastructure teams have been analyzing this issue and believe they have successfully identified the potential root cause. We are attempting to permanently address this with the highest priority.

We highly recommend you to subscribe to the IgniteTech Status page to receive notifications about incidents and scheduled maintenance that can impact your operations.

We thank you for your patience.

Posted Feb 02, 2023 - 23:33 UTC

This incident affected: StreetSmart.