StreetSmart Workforce app missing from iOS App Store

Incident Report for IgniteTech

Resolved

The StreetSmart Workforce App is available in the App Store and we have confirmed that downloads and installs are working.
Posted Mar 10, 2026 - 23:01 UTC

Monitoring

The StreetSmart Workforce app is now available on the Apple App Store. In case you see an issue with the availability of the app, kindly contact Support with all the relevant details.
Posted Mar 10, 2026 - 02:38 UTC

Update

We continue to work with Apple's team to resolve this issue. If you need immediate access, please reach out to Support for TestFlight invitation and instructions.
Posted Mar 09, 2026 - 22:34 UTC

Update

We are working through the necessary steps with Apple's team and will share more news as soon as it becomes available. If you need immediate access, please reach out to Support for TestFlight invitation and instructions.
Posted Mar 09, 2026 - 03:29 UTC

Update

We are continuing to work with Apple for getting the app relisted in the App Store.
Posted Mar 06, 2026 - 04:00 UTC

Update

We are attempting to work directly with Apple to get the app relisted in the App Store. As an alternative, the app is available via TestFlight. Please contact support for an invitation and instructions on how to get started.
Posted Mar 04, 2026 - 11:28 UTC

Identified

We are aware that some customers are unable to access the app on their devices. We continue to work to engage Apple to resolve.

MDM-managed deployments: If you deploy our app via MDM, we recommend temporarily pausing or lengthening app sync/validation for this app and avoiding manual re‑installs until we confirm resolution

All other users: If the app is currently installed on your device, it will continue to function normally. Please do not delete it.

We will provide an update once the issue is resolved with steps to restore access.
Posted Feb 28, 2026 - 17:15 UTC

Update

We require Apple’s help with this problem and are attempting to work directly with Apple to resolve.
Posted Feb 28, 2026 - 14:02 UTC

Investigating

We are currently investigating an issue related to Streetsmart Workforce app being unavailable from App Store.
Posted Feb 28, 2026 - 11:28 UTC
This incident affected: StreetSmart.