Jive - System Error Viewing All User Profiles

Incident Report for IgniteTech

Update

We are continuing to work on a fix for this issue.
Posted May 08, 2026 - 03:30 UTC

Identified

Our teams have identified the issue and a fix is in the process of being implemented.
Posted May 08, 2026 - 02:39 UTC

Investigating

We are currently investigating an issue where User Profiles throw system errors and cannot be viewed.
Posted May 07, 2026 - 17:29 UTC
This incident affects: Jive (Jive Cloud US Region, Jive Cloud EU Region, Jive Hosted EU Region).