All Systems Operational

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Welcome to the IgniteTech health dashboard. If you'd like to report a problem, please navigate to https://support.ignitetech.com.

Uptime over the past 90 days. View historical uptime.
Acorn Operational
90 days ago
98.86 % uptime
Today
AnswerHub Operational
90 days ago
98.86 % uptime
Today
DNN Software Operational
90 days ago
98.86 % uptime
Today
EPM Live Operational
90 days ago
98.85 % uptime
Today
APPS22 Operational
90 days ago
98.85 % uptime
Today
EPML Operational
90 days ago
98.86 % uptime
Today
Khoros Test component Operational
Firm58 Operational
90 days ago
98.86 % uptime
Today
FogBugz Operational
90 days ago
98.8 % uptime
Today
API Operational
90 days ago
98.74 % uptime
Today
Cases/Case History Operational
90 days ago
98.74 % uptime
Today
Database Operational
90 days ago
98.86 % uptime
Today
ElasticSearch Operational
90 days ago
98.86 % uptime
Today
Email Operational
90 days ago
98.86 % uptime
Today
Kiln Operational
90 days ago
98.74 % uptime
Today
Plugins Operational
90 days ago
98.86 % uptime
Today
User Management Operational
90 days ago
98.74 % uptime
Today
Website Operational
90 days ago
98.86 % uptime
Today
GoMembers Operational
90 days ago
98.86 % uptime
Today
OnDemand Operational
90 days ago
98.86 % uptime
Today
Enterprise Operational
90 days ago
98.86 % uptime
Today
4Gov Operational
90 days ago
98.86 % uptime
Today
OneSCM Operational
90 days ago
98.86 % uptime
Today
Enterprise Operational
90 days ago
98.86 % uptime
Today
ScaleArc Operational
90 days ago
98.86 % uptime
Today
StreetSmart Operational
90 days ago
97.59 % uptime
Today
Tradebeam iSupply Operational
90 days ago
98.85 % uptime
Today
Knova Operational
90 days ago
98.85 % uptime
Today
Sococo Operational
90 days ago
98.85 % uptime
Today
Jive Operational
90 days ago
99.43 % uptime
Today
Jive Cloud US Region Operational
90 days ago
98.85 % uptime
Today
Jive Hosted US Region Operational
90 days ago
98.85 % uptime
Today
Jive Cloud EU Region Operational
90 days ago
100.0 % uptime
Today
Jive Hosted EU Region Operational
90 days ago
100.0 % uptime
Today
Search US Operational
90 days ago
98.85 % uptime
Today
Cloud Analytics US Operational
90 days ago
98.85 % uptime
Today
Inbox/News US Operational
90 days ago
98.85 % uptime
Today
Rewards US Operational
90 days ago
98.86 % uptime
Today
Integrations US Operational
90 days ago
98.86 % uptime
Today
Video US Operational
90 days ago
98.86 % uptime
Today
Mobile Push US Operational
90 days ago
98.86 % uptime
Today
Doc-Converter US Operational
90 days ago
98.86 % uptime
Today
Search EU Operational
90 days ago
100.0 % uptime
Today
Cloud Analytics EU Operational
90 days ago
100.0 % uptime
Today
Inbox/News EU Operational
90 days ago
100.0 % uptime
Today
Rewards EU Operational
90 days ago
100.0 % uptime
Today
Integrations EU Operational
90 days ago
100.0 % uptime
Today
Video EU Operational
90 days ago
100.0 % uptime
Today
Mobile Push EU Operational
90 days ago
100.0 % uptime
Today
Doc-Converter EU Operational
90 days ago
100.0 % uptime
Today
Thrive Community Operational
90 days ago
98.85 % uptime
Today
Placeable Operational
90 days ago
98.62 % uptime
Today
MyPersonas Operational
90 days ago
98.85 % uptime
Today
Eloquens Operational
90 days ago
98.85 % uptime
Today
GRID Operational
90 days ago
98.77 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 30, 2025
StreetSmart App Login & Device Activation Errors
Resolved - The issue affecting login and device activation in the StreetSmart app has been resolved.
Dec 30, 00:33 UTC
Update - The application of the fix is successful currently. No new issues have been reported.
Dec 29, 05:03 UTC
Monitoring - A fix has been implemented, and we are monitoring the affected customers.
Dec 28, 21:07 UTC
Identified - We have received reports that some customers are impacted by failures on some cellular carriers due to a DNS issue. We are working with the carrier to resolve this issue.
Dec 28, 13:06 UTC
Monitoring - A fix has been implemented, and we are monitoring the affected customers.
Dec 28, 04:20 UTC
Investigating - We have received reports that the issue is still reproducible for some customers. We are currently investigating the root cause.
Dec 27, 17:13 UTC
Update - We are continuing to monitor for any further issues.
Dec 27, 13:09 UTC
Monitoring - A fix has been implemented, and we are monitoring the impact.
Dec 27, 11:49 UTC
Update - We are continuing to investigate an issue affecting a number of StreetSmart mobile app users. Our team is working on identifying the root cause and will share updates as they become available.
Dec 27, 00:28 UTC
Investigating - It seems like the issue is still reproducible for some customers. We are currently investigating the root cause.
Dec 26, 20:44 UTC
Monitoring - The issue has been identified, and the fix has been applied. We can no longer reproduce the issue. Should you have any other problems, please report them to the customer support.
Dec 26, 19:41 UTC
Investigating - We are currently investigating an issue affecting the StreetSmart mobile application where users may encounter a “Server communication error” when attempting to log in or activate their device. This may prevent successful phone number verification and account activation.

Our team is actively working to identify and resolve the underlying cause. We will provide updates as more information becomes available.
Dec 26, 18:19 UTC
Email Delivery Issues
Resolved - The issue affecting email delivery for forms and reports has been resolved. Emails are now being delivered as expected.
Dec 30, 00:25 UTC
Monitoring - We have identified and resolved an issue affecting the delivery of scheduled and manual email reports in StreetSmart. The system is now fully operational and emails are being delivered as expected. If you continue to experience issues, please contact support.
Dec 29, 16:02 UTC
Investigating - We are investigating an issue affecting email delivery for forms and reports. Some emails may be delayed or not delivered as expected. We will provide updates as more information becomes available.
Dec 29, 14:32 UTC
Dec 29, 2025
Login Issues on the Web Portal
Resolved - This incident has been resolved now.
Dec 29, 04:30 UTC
Investigating - We are currently investigating an issue affecting login access to the Web Portal (https://web.streetsmartmobile.com/). Some users may encounter errors or be unable to authenticate successfully.

Our team is actively working to identify the root cause and restore normal service as quickly as possible. We will provide updates as more information becomes available.
Dec 29, 02:49 UTC
Dec 28, 2025
Dec 27, 2025
Dec 26, 2025
Street Smart scheduled maintenance
Completed - The scheduled maintenance has been completed.
Dec 26, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 26, 05:00 UTC
Scheduled - Our infrastructure team will be working on maintenance from 5 AM to 1 PM UTC time. Users may face intermittent issues during this time.
Dec 25, 14:48 UTC
Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025
Scheduled Maintenance for Healthcare New England
Completed - The scheduled maintenance has been completed.
Dec 20, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 20, 11:30 UTC
Scheduled - We will be undergoing scheduled maintenance for Healthcare New England during this time. Some downtime can be expected for Healthcare New England. Other instances are not affected.
Dec 20, 02:43 UTC
Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

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